Terms and Conditions

Flippers Pizza Co.
Effective Date: November 7, 2026
Website: https://www.flipperspizzaco.com

1. Acceptance of Terms

Welcome to Flippers Pizza Co. By accessing or using our website, you agree to these Terms and Conditions ("Terms").

If you do not agree, please discontinue use of our website.

These Terms govern your use of our website and related Flippers-operated digital content. Separate terms may apply to online ordering, mobile applications, loyalty programs, delivery platforms, and third-party services.

2. Website Information

Our website provides information about Flippers Pizza Co., including restaurant locations, menus, products, promotions, catering, online ordering, and customer services.

We make reasonable efforts to maintain accurate information, but menus, prices, hours, availability, locations, and promotional offerings may change without notice.

3. Online Ordering

Online ordering may be provided through external platforms, including DoorDash-powered ordering services.

By placing an order, you acknowledge that:

Menu availability may vary by restaurant.
Prices and fees may differ between locations and ordering channels.
Applicable taxes, service fees, and delivery charges may be added during checkout.
Delivery availability depends on the selected location and service area.
Estimated preparation and delivery times are not guaranteed.
Orders are subject to restaurant acceptance and operational availability.

The final order total and applicable terms should be reviewed before confirming payment.

4. Payment and Billing

Payments made through third-party ordering platforms are subject to the applicable payment provider's terms and conditions.

Customers agree to provide accurate billing and order information and to use only payment methods they are authorized to use.

Flippers reserves the right to decline or cancel orders in cases of suspected fraud, errors, unavailable products, or operational limitations, subject to applicable law.

5. Cancellations, Refunds, and Order Issues

Because restaurant orders involve freshly prepared food, cancellation and refund eligibility may depend on the order's status, the nature of the issue, applicable platform policies, and applicable consumer protection laws.

For problems with an order, customers should promptly contact the restaurant or ordering platform used.

Refunds, credits, or replacement orders may be provided when appropriate, according to applicable policies and law.

These Terms do not limit any non-waivable statutory consumer rights.

6. Delivery Services

Delivery availability, pricing, estimated arrival times, and delivery conditions may vary by location and service provider.

Third-party delivery providers may apply additional terms.

Customers are responsible for providing accurate delivery information and reasonable instructions for successful delivery.

Flippers is not responsible for delays caused by circumstances outside its reasonable control, except as otherwise required by law.

7. Food Allergies and Dietary Information

Flippers Pizza Co. offers a variety of food products, including items that may contain or come into contact with common allergens.

Although certain products may be described as vegetarian, vegan-friendly, dairy-free, or gluten-friendly, shared preparation equipment and kitchen environments may create cross-contact risks.

Customers with food allergies, intolerances, or dietary restrictions should contact their selected restaurant before ordering.

Ingredient information and menu availability may change. We do not guarantee that any menu item is completely free from allergens or cross-contact.

8. Promotions, Discounts, and Special Offers

Promotional offers may be subject to additional conditions, including:

Valid dates and participating locations.
Dine-in, pickup, delivery, or app-only eligibility.
Minimum purchase requirements.
Product restrictions or exclusions.
Limits on combining discounts.
Availability and redemption requirements.

Promotional terms provided with a specific offer take precedence over general promotional descriptions.

Offers may be modified or discontinued as permitted by law.

9. Rewards and Loyalty Programs

Flippers may offer loyalty benefits through a mobile application or participating ordering platform.

Participation may require account registration and acceptance of additional program terms.

Points, rewards, redemption requirements, and promotional benefits are governed by the applicable program rules.

Unless expressly stated otherwise, loyalty points and promotional rewards have no cash value and cannot be exchanged for cash.

Any expiration dates, exclusions, account restrictions, or changes to a loyalty program will be governed by the applicable program terms and law.

10. Catering Services

Catering availability, menu selections, lead times, delivery options, minimum order amounts, and pricing may vary.

Catering orders placed through external providers may be subject to those providers' separate conditions.

Submitting a catering inquiry does not automatically confirm a reservation, order, delivery date, or price.

Final arrangements are subject to confirmation.

11. Acceptable Website Use

You agree not to:

Attempt unauthorized access to the website or related systems.
Introduce malicious code, malware, or other harmful material.
Interfere with website security or functionality.
Use automated tools to disrupt website operations.
Misrepresent your identity or submit fraudulent information.
Copy, redistribute, or commercially exploit protected website content without permission.
Use the website for unlawful or abusive purposes.

We may restrict access where reasonably necessary to protect our systems and users.

12. Intellectual Property

Website content, including Flippers Pizza Co. branding, logos, graphics, photographs, text, menus, and design elements, is owned by Flippers or its respective licensors and protected by applicable intellectual property laws.

You may use website content for ordinary personal, noncommercial purposes related to accessing our services.

Other reproduction or commercial use requires appropriate permission.

13. Third-Party Websites and Services

Our website may include links to independent websites and services.

These may include online ordering platforms, delivery providers, catering partners, social media platforms, and mobile application stores.

Third-party websites are governed by their own terms and privacy policies.

Flippers does not control all third-party content, systems, availability, or practices.

14. Website Availability

We strive to maintain a reliable website but do not guarantee uninterrupted or error-free operation.

Maintenance, technical problems, network outages, security incidents, or events beyond our reasonable control may temporarily affect access.

We reserve the right to update, modify, or discontinue website features where permitted by law.

15. Disclaimer of Warranties

To the extent permitted by applicable law, website content and functionality are provided on an "as available" and "as is" basis, without warranties that the website will operate uninterrupted or without errors.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Flippers Pizza Co. will not be liable for indirect, incidental, special, or consequential damages arising solely from the use of, or inability to use, the website.

This limitation does not exclude liability that cannot lawfully be excluded, including applicable liability for personal injury, fraud, or other protected claims.

Rights and remedies relating to food purchases remain subject to applicable law and the governing terms of the transaction.

17. Privacy

Your use of the website is also subject to our Privacy Policy, which describes how personal information may be collected, used, and disclosed.

18. Governing Law

These Terms are governed by applicable laws of the State of Florida and the United States, without limiting mandatory consumer protections that may apply in another jurisdiction.

19. Changes to These Terms

We may revise these Terms as our website, services, or business practices change.

Updated Terms will be posted on this page with a revised effective date.

Continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

20. Contact Information

For questions regarding these Terms or our website, contact:

Flippers Pizza Co.
Website: https://www.flipperspizzaco.com
Contact Form: https://www.flipperspizzaco.com/contact
Business Email: contactus@flipperspizzaco.com
Mailing Address: 10832 Satellite Blvd., Orlando, FL 32837