Privacy Policy

Flippers Pizza Co.
Effective Date: November 7, 2026
Website: https://www.flipperspizzaco.com


1. Introduction

Flippers Pizza Co. ("Flippers," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, contact our restaurants, place orders through linked ordering services, participate in promotions, or interact with our digital services.

This policy applies to https://www.flipperspizzaco.com and Flippers-operated online experiences that link to this policy. Third-party ordering platforms, delivery services, and mobile applications may maintain separate privacy policies.


2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Contact information

  • Name
  • Email address
  • Telephone number
  • Delivery or billing address
  • Preferred restaurant location

Order and transaction information

  • Food and beverage selections
  • Order history and transaction details
  • Pickup and delivery preferences
  • Payment status and related purchase information
  • Requests, special instructions, or customer service communications

Payments may be handled by third-party payment processors. We do not require customers to provide full payment card information through our website contact form.

Website and device information

  • IP address
  • Browser and device type
  • Operating system
  • Website usage and interaction data
  • Pages visited and referral sources
  • Cookie identifiers and similar tracking information

Marketing and loyalty information

When you participate in an available marketing or loyalty program, we may process contact preferences, reward activity, offer redemptions, and related account information.


3. How We Collect Information

We collect information when you:

  • Complete a website contact or catering inquiry form.
  • Place an order through our website or a linked ordering service.
  • Contact a restaurant or our customer service team.
  • Sign up for communications or participate in rewards programs.
  • Participate in a promotion, contest, or survey.
  • Browse our website using a browser or device.

We may also receive information from service providers, including ordering, delivery, loyalty, analytics, and advertising partners, consistent with their services and applicable law.


4. How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Responding to customer questions and requests.
  • Processing and coordinating online orders.
  • Supporting pickup, delivery, and catering services.
  • Managing customer relationships and rewards.
  • Providing customer service and resolving order issues.
  • Sending requested communications and permitted marketing.
  • Measuring website performance and improving user experience.
  • Evaluating advertising and promotional performance.
  • Preventing fraud, misuse, and security incidents.
  • Complying with legal obligations.


We do not use information collected through a website contact form as permission to send promotional text messages unless separate, legally sufficient consent has been obtained.


5. Online Ordering and Third-Party Services

Flippers uses external service providers to support certain ordering, delivery, catering, and loyalty experiences.

These services may include DoorDash-powered ordering technology and other third-party platforms linked from our website.

When you interact with these services, information may be collected or processed by the platform according to its privacy policy and its relationship with Flippers.


We encourage customers to review the applicable third-party privacy notices before submitting personal or payment information.


6. Cookies, Analytics, and Advertising

Our website uses or may use cookies, pixels, tags, and similar technologies for the following purposes:

Essential technologies: Support website functionality, security, and basic operations.


Analytics technologies: Help us understand visitor traffic, website performance, and how people interact with our content.


Advertising technologies: May help measure advertising campaigns, understand conversions, and display relevant advertising.


These technologies may involve providers such as Google and Meta, depending on the tracking services enabled on our website.


Where required by applicable law, we will obtain consent before activating nonessential tracking technologies.


You may control cookies through available website privacy controls and your browser settings. Disabling certain technologies may affect website functionality.


7. How We Share Information

We may disclose relevant categories of personal information to:

  • Ordering, payment, and delivery service providers.
  • Catering and customer service partners.
  • Website hosting, technology, and security providers.
  • Analytics and advertising partners.
  • Loyalty and customer engagement service providers.
  • Professional advisers and authorities when legally required.


We may also disclose information as part of a business transaction, such as a merger, acquisition, or reorganization.


We do not sell customer contact lists for money. Certain advertising-related disclosures may nevertheless qualify as a "sale," "sharing," or targeted advertising under applicable privacy laws, even when no money changes hands.


Where applicable, individuals may request to opt out of these activities.


8. Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this policy, including customer service,


transactions, legal compliance, fraud prevention, and legitimate business recordkeeping.


Retention periods vary according to the type of information and the purpose for which it was collected.


When information is no longer required, we take reasonable steps to delete, deidentify, or securely dispose of it.


9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.


However, no website, internet transmission, or electronic storage system can be guaranteed completely secure.


10. Your Privacy Rights

Depending on your state of residence and applicable law, you may have rights to:

  • Request access to personal information held about you.
  • Request correction of inaccurate personal information.
  • Request deletion of eligible personal information.
  • Request a portable copy of certain information.
  • Opt out of qualifying sales, targeted advertising, or certain profiling.
  • Withdraw consent where processing relies on consent.
  • Appeal a denial of a privacy rights request, where required by law.


We may need to verify your identity before processing certain requests and may retain information where permitted or required by law.


To exercise applicable rights or submit an appeal, contact us using the privacy contact information below. We will respond within the time required by applicable law.


11. Email and Text Communications

If you subscribe to marketing emails, you may unsubscribe using the link included in those communications.


If we offer promotional SMS messaging, enrollment will be subject to appropriate consent and program disclosures. Customers may follow the opt-out instructions provided in those messages.


Transactional communications concerning orders or customer service may continue where permitted by law.


12. Children's Privacy

Our website is intended for a general audience and is not directed to children under 13.


We do not knowingly collect personal information directly from children under 13 without appropriate parental consent. If we learn that such information was collected improperly, we will take appropriate steps to delete it.


Parents or guardians who believe their child has provided personal information may contact us.


13. External Links

Our website may contain links to third-party websites, social media platforms, delivery services, and other online resources.


We are not responsible for the independent privacy practices of those services. Their policies apply when you interact with them.


14. Changes to This Privacy Policy

We may revise this policy to reflect changes in our business practices, technologies, or legal obligations.


When updated, we will post the revised policy on this page and change the effective date.


15. Contact Us

For questions, privacy requests, data deletion requests, or concerns regarding this policy, please contact:



Flippers Pizza Co.
Website: https://www.flipperspizzaco.com
Contact Form: https://www.flipperspizzaco.com/contact
Privacy Email: contactus@flipperspizzaco.com
Mailing Address: 10832 Satellite Blvd., Orlando, FL 32837


When submitting a privacy request, please include enough information for us to identify the relevant interaction and respond appropriately. Do not submit payment card information or sensitive personal information through the general contact form.